Expedia is a well-known third-party booking platform with opinions found on the internet.
Find out if the platform is worth it in this post, and especially if it is safe and reliable book hotels and flights at a good price through Expedia Or are there better options?.
It's no news that third-party travel booking sites are gaining immense popularity among avid travelers in recent years.
Before going into the matter, we tell you right away that Booking.com or HotelsCombined are better options than Expedia to book your vacation.
Whether it's the accessibility of digital reservations or cheap hotel and flight price deals, online reservations are now one of the highest fees of revenue from the tourism industry.
What's better than get to visit the destination of your dreams at the cheapest possible price while confirm the reservation with the tips of your fingers?
One of the most popular platforms in this sense and also more doubtful It's definitely Expedia.
Although the website is relatively new compared to giants like booking.com and tripadvisor, It has made a name for itself in the sector, especially in the United States.
Yet you will find so much praise like horror stories about the website through customer reviews when you search the internet.
So is it safe to book on Expedia?
Read this article to know if Expedia is reliable to plan your next vacation or not.
➡️ What is Expedia?
Expedia is a third-party travel booking service founded by Microsoft in 2001.
The company has numerous partners and subsidiaries that allow it to provide cheap bookings to its users.
It started as a modest flight booking service and slowly grew into a comprehensive online vacation planning portal.
Today, it is one of the top rated sites on Trustpilot and the Better Business Bureau.
Can find everything you need to book your vacation, including flights, hotels and even car rentals at your destination.
In addition, you can customize your search by entering different preferences and exceptional facilities.
✅ How to use Expedia?
What attracts avid vacationers to sites like Expedia is its impeccable ease of use, one of the few good things about expedia.com.
All you have to do is go to the website and start the booking process.
Landing page layout is very intuitive. You will find a search bar right in front of you where you can specify your location, destination and travel date.
Then you just have to click on the search button to get the cheapest flights available.
Similarly, you can navigate to search pages dedicated to hotels, car rentals and complete vacation packages according to your preferences.
If you like customize your search, can filter on the left sidebar and include additional facilities such as extra luggage or free breakfast in the case of accommodation.
Once you choose the flight or hotel you want to book, the website itself will offer you a booking link that you must follow for later confirmation.
Before completing your reservation, We recommend consulting verified guest reviews or viewing high-resolution images to finalize your decision.
However, if you've already read Expedia's reviews, you probably know that in recent years they have been accused of using high-pressure sales techniques.
Nevertheless, Expedia has been the subject of a competitor investigation and has agreed to make offers and transactions more transparent.
The reality is that there are much better and more reliable agencies than Expedia.
If you want to try other options for booking hotels at the best price, we recommend that you look at Lastminute Opinions Is it worth it? Is Lastminute reliable? or if you want to try Hostelworld offers amazing prices for hostels.
Skyscanner has also taken a step forward to catch up on the cheap hotel search.
Search engines that we do not recommend if you do not want to have bad experiences: course.is, eDreams and Hotels.com
Is Expedia travel? Yes, but... How reliable is Expedia?
Before proceeding with the discussion to conclude whether Expedia is trustworthy or not, you should know if it is right for you.
Mostly, the website aims to make it easy for users to book travel.
So whether you're a frequent vacationer traveling to exotic destinations with the family or a businessman traveling for work, expedia.co.uk can make your life so much easier.
Other than cheap listings, Expedia has a beneficial coupon and rewards program, which you can collect over time and receive incredible discounts.
This means that If you plan to travel more than twice a year and stay loyal to the site, Expedia is definitely for you.
In addition, Expedia is travel, it is one of the few travel websites that allows users to make their payments in multiple currencies, including Bitcoin.
To make payments even more accessible, Expedia provides custom credit cards to frequent users that charge no transaction fee.
Definitely, expedia.com is an excellent choice for frequent travelers and vacationers in the United States.
For everything else, Expedia is not a good choice..
It's possible to get a good deal even if you're planning a one-time trip, but in this case, you'll need to do a lot of research online to make sure you get the best price.
Expedia Key Features
If the above section makes you want to try Expedia is travel, you'll want to know if Expedia is reliable for flights and if Expedia is legit for hotels.
Expedia in Spanish
For Spanish speaking travelers, www expedia com spanish It is the localized version of the platform. Here you can find information, offers and services adapted to the Hispanic market, making it easier to plan your trip.
How to Call Expedia in Spanish
If you have any questions or problems with your reservation, how to call Expedia in Spanish It's a valid question. Expedia offers customer support in multiple languages, including Spanish. You can usually find the phone number in the “Contact” section on their website.
Now, we move on to evaluate each of the facilities offered by the website to help you make an informed decision.
Expedia Flights
Expedia.es, with the permission of skyscanner (for us the best platform for cheap flights) is the most used and known for its flight booking options.
Mainly because Expedia has a huge database of flights to hundreds of destinations around the world., you can get the cheapest flights with the facilities you choose in a few clicks.
Another attractive aspect of the Expedia flight reservations is the Price Match Guarantee.
This means that the platform makes sure that you get the lowest price for the flight you choose and that you are reimbursed in case of fluctuations.
But is Expedia legit for flights when it comes to the price guarantee? You see, you will have to pay between 5 and 30 dollars for each ticket if you opt for the Price Match Guarantee.
On the plus side, you can claim fluctuations in your itinerary up to six hours before your flight.
Thus, when the price of your booked itinerary drops, you will be refunded through Expedia for the difference in price.
It is a risk because the prices may not go down or go up, but you can receive good profits from the website if they go down considerably.
Expedia.co.uk Hotels
Attributing his immense popularity, Expedia has hundreds of hotel partners around the world.. In addition, the website also allows owners to list their properties as accommodation.
All of these options combined constitute about 28,000 accommodations available on Expedia.
With the myriad of options available, it's easy to wonder if Expedia is trustworthy when it comes to booking your accommodation.
As per experts at Location moto bordeaux, The most reliable aspect of Expedia hotel reservations is legitimate guest reviews.
Along with full details and photos for each option, you can check out the experiences of verified guests who have stayed there before you.
In this way, you will be able to judge the accommodation and see if the price is worth it or not.
Similarly, if you are a current member of the Expedia community, the website offers you the best price guarantee for hotels.
This means that you will receive a compensation of $50 from the website if you find the same hotel room for a lower price within 24 hours of booking.
Expedia Car Rental
Now that you've gone through the flight and hotel booking facilities, it's time to discuss whether the Expedia car rental it is reliable.
First of all, the Expedia car rental service is only available to US citizens. If you plan to travel around the country, you can book a car to take you to your destination from the website before you land.
Like hotel and flight booking services, Expedia's car rental service offers a plethora of options.
You can choose from compact vehicles to full-size luxury vehicles, convertibles, and even vans.
All you have to do is specify your pickup and drop-off options with your contact details and book a trip for your next vacation.
Once you land at your destination, the transport will pick you up and take you to famous places or to your accommodation, depending on your preferences.
rewards program
If you become a frequent expedia user, the website rewards you with statuses and points, which you can convert into discounts on future bookings.
The question is: is Expedia trustworthy enough to offer beneficial loyalty programs?
Their rewards program is organized into three tiers, blue, silver, and gold.
These levels will give you a special treatment, such as extra drinks or privileges in the waiting rooms of your flights and hotels, and they will reward you with points for each reservation.
Similarly, you can earn points and upgrade your status by purchasing specific accommodations, flights and vacation packages.
You can then use your points for direct discounts or purchase coupons to use during your flight or hotel stay.
However, you will have to spend thousands on the website to earn hundreds of rewards, which may seem insignificant to infrequent travelers.
✅ Expedia Advantages
Now that you have a clear idea about the different aspects of Expedia, you probably know if it deserves your trust or not.
So that you have a clear idea, I have listed its main advantages at a glance.
✔️ Cheaper reservations
If you wonder if Expedia is reliable, there is no doubt that it offers cheap booking options.
According to Expedia's claims, you can save around 43% on Expedia bookings compared to conventional travel agencies.
✔️ Affordable payment plans
The best thing is that you do not have to pay the full amount when making the reservation. Instead, Expedia allows you to pay for your reservations in monthly installments until you get to your vacation.
This makes it easy for people traveling on a tight budget to plan the vacation of their dreams.
✔️ Travel insurance
Expedia is easily a one stop shop for all your travel needs. In addition to flights and accommodation, you can purchase trip cancellation insurance as an Expedia member and have your trip covered.
Be sure to read the insurance policy carefully before hiring it.
However, it covers all the essentials such as flight cancellation, hotel reservation protection, car rental insurance, and package protection.
If you want to reserve the best travel insurance the best price, HERE you have an incredible 20% discount with Intermundial Seguros.
Most importantly, all insurance plans are covered by Transamerica Casualty insurance company, which makes them reliable.
✔️ Last minute reservations
If you are a spontaneous traveler who does not like to plan your vacation months, Expedia has the best options for you.
You can get the cheapest flight and hotel deals and book them up to 14 days before your trip.
❌ Cons of Expedia
On the other hand, there are some drawbacks to using Expedia that you should be aware of if you are wondering if Expedia is legit.
I have compiled the main drawbacks of the website in this list to give you an honest representation.
Expedia cancellation policies are dire
While all other operations on the Expedia website are fairly easy, it is quite difficult to cancel your reservation.
If you cancel your reservation within the following 24 hours to confirmation, you will not have to pay no fee to website.
However, if you exceed the time limit, you will have to pay a cancellation fee if you have not taken out insurance on the platform.
But money is not the only concern.
Once you pass the 24 hour threshold, you will have to meet the deadlines for cancellation of hotels or flights and face cancellation costs, which are not always mentioned in advance.
Website Ads
When using the Expedia website, one of the things that I have disliked the most is the huge amount of advertisements on the platform.
These ads add to the hassle of browsing the cluttered website and make it difficult to distinguish legitimate offers from fake ones.
ineffective customer support
When you book all your vacations on one website, at some point you will need personalized assistance.
Unfortunately, user feedback shows that responses from Expedia customer service are quite slow.
customer complaints
There are many customer complaints about Expedia's user experience on the Internet.
Luckily, most of them revolve around poor customer service rather than problems with flight and hotel reservations.
So is it safe to book through Expedia?
Yes, it is absolutely safe to book through Expedia.
In fact, Expedia is one of the most trusted travel booking websites out there.
Millions of people use Expedia each year to book their flights, hotels, and other travel arrangements, and there have never been any major security issues.
Also thousands of people have very bad experiences with Expedia.
Expedia is a great company with a very solid reputation in the USA, but very dubious in Europe and the rest of the world, where other agencies work much better.
Expedia has a 24/7 customer support team, but you will have trouble getting them to serve you efficiently and in Spanish.
Expedia opinions on the internet, what do your customers say?
The opinions of Expedia on the internet are lamentable. Nightmare, bad experience, loss of money, etc. be constantly repeated.
In Trustpilot Expedia review it is a poor 1.3 out of 5 with over 730 reviews.
Get an idea of the poor service from Expedia with these comments.
At the end of this you can read more bad experiences with Expedia.
Is Expedia reliable? Can you book safely through your website?
Booking on Expedia can be a nightmare.
Of course, if there are no problems, everything will be fine. But as any problem arises with the hotel or the reservation, cancellations, etc. arm yourself with patience to solve it.
The reliability and security of Expedia we call into question for all this.
It is not a travel agency that will inspire peace of mind to book your vacation with them.
Final conclusion, how reliable is Expedia, its payment process and Expedia Reviews
To conclude this speech, it's time to answer the ultimate question: is Expedia trustworthy?
After evaluating all its features and the pros and cons, it's clear that Expedia NO it is trustworthy and therefore we recommend avoiding it.
There is always some risk when you book travel online but with Expedia even more so.
That is why there are some aspects that you should take into account when booking hotels and flights through Expedia and any other travel agency.
First of all, always perform due diligence regarding flight details and accommodation sites.
In second place, Save your booking confirmation and travel details to claim a refund in case of a setback.
And lastly, beware of fraudulent emails and advertisements from these websites. If you stay away from the shady aspects, you will be able to safely use the website for your benefit.
Yes, the payment process with Expedia is secure and encrypted.
Here are just some of the other brands Expedia owns:
- rentalcars.com
- cheap tickets
- classic vacation
- ebookers
- gency
- Expedia.com
- Expedia Affiliate Network
- Expedia Local Expert
- Expedia Cruise Ship Centers
- Expedia Global Partner Solutions
- Far from home
- Hotels.com
- hotwire group
- orbitz
- Stay
- traveler
- Travelocity
- trivago
- venere.com
- wotif.com
- VRBO.com
- Holiday Rentals.com
Best alternatives to expedia.es
If you are not comfortable with the mixed reviews about the company, you may consider looking at other alternatives to Expedia (if you click you will go to a full review of the search engine):
- booking.com
- agoda.com (With discount)
- kiwi.com
- hotels.com
- lasminute.com
- skyscanner.com
- tripadvisor.com
- kayak.com
FAQ
Why is Expedia Cheaper?
Expedia is known for offering competitive prices on flights, hotels, and travel packages. One of the reasons why Expedia is cheaper It could be your alliances with a wide range of suppliers, allowing you to negotiate lower rates. Additionally, the platform often offers exclusive discounts and promotions.
How Trustworthy is Expedia?
Reliability is a common concern when it comes to online bookings. How trustworthy is Expedia? In general, Expedia is considered a reliable and safe service for booking all types of trips. However, it is always advisable to read the opinions and reviews of other users to have a more complete vision.
Where is Expedia from?
Where is Expedia from? It's an interesting question. Expedia is an American company based in Seattle, Washington. It has been in business since 1996 and has grown to become one of the largest online travel platforms in the world.
Is it safe to book on Expedia?
Security is one of the main concerns when it comes to online bookings. Is it safe to book on Expedia? Generally speaking, yes, it is safe. The platform uses robust security measures to protect your personal and financial data.
I have booked a hotel on expedia that did not exist. We made the trip and when we got there we found that the hotel had been closed for a long time. Almost a year later, Expedia still hasn't explained to me what happened and why they offer closed hotels on their website. Be very careful with this company.
I booked a trip with them, with a transfer to the airport, on the way back they didn't come to pick me up and we didn't miss the flight by a hair's breadth... and when I complained at least about the service not provided, they basically told me that it wasn't their problem, that they are mere intermediaries. That is to say that in the end it is the same as contracting it separately on your own. You can benefit from the price but that's it... do not think that it offers any type of guarantee.
Is it necessary to check in on flights booked by Expedia???
I want to know if the mail [email protected] It corresponds to Expedia, they sent me a quote for Cancun but they offer me a lot for little money and when I ask for the available flight schedules, they say that until I pay the airline will contact me, in other portals the agency takes care of everything. The person who is attending me is Daniela Torres
Hello Soul,
Were you able to validate if [email protected] Is it Expedia? I also contracted a vacation but from the charges made as South East Programs, everything indicates that it is a scam.
In your case, did you contract the holidays or did you cancel them?
Greetings.
Hello Daniel, I am about to pay for a trip with them. You were able to make your trip and the airline and the hotel contacted me
I hired a hotel with credit card payment in Santa Teresita and when I arrived it was closed since February and they don't want to return the money because the hotel doesn't respond
Deception in the application of a credit in EXPEDIA
In January I went to Brazil through Expedia, while I was there, I had to change my flight, they didn't want to change it, they forced me to buy another, which I did, so they gave me a credit, when I wanted to change my credit, Bayron who He took care of me and informed me that to use my credit I had to travel from Brazil since I am Dominican and my trip began in Santo Domingo, the country to which I returned, after buying the other ticket and after they gave me the alleged credit (fraud), at In the end, I was another one deceived by this platform, I have the screenshot of my conversation so that the doubter can ask me for it.
12/10/22
I thank the staff in Spain for having answered me, but I did not buy my round ticket to Brazil in January to Spain or to the United States, I bought it from the application that I still have on my cell phone, through that same application when I wanted to change The ticket did not allow me even using the chat, and through the same application I bought another ticket to return to Santo Domingo, it is in that application where I supposedly had my credit, and it is in the same application that I bought the ticket before leaving yesterday and what happened when I bought my ticket the day before yesterday or that the application made me believe (fraud) that the credit would be applied and in the end it charged the total amount of my card without offering any message that the credit could not be used (fraud ) When I got in touch with the chat, Bayron tried hard to deceive me in various ways (fraud) one of them telling me that the credit had been applied to the return ticket (fraud) when he saw that I would not let him manipulate me, he told me That to use that credit I had to approach from Brazil (fraud) today they answer me from Spain and despite the fact that I have done everything through the application, it gives me a phone number and guides me to continue wasting time calling the United States (fraud) everything appears the world except the one that must be resolved (fraud), if I had realized that the credit was not going to be applied I would not buy this last ticket for this application (fraud) but it made me believe all the time that the credit would be applied until it was I charge the entire trip on my card (fraud).
It seems that Expedia US is not pending the cases that correspond to it and Spain cannot communicate with them, because when the problem is in Spain, Expedia US responds, when the problem is in Expedia US, Spain responds (fraud) they only respond, I said of course, They recognize that you are or were their client, they quickly get rid of the problem, they throw it at the other and they create another problem that they know beforehand that they are dead ends, to spend more time in a non-productive way.
Deception in the application of a credit in EXPEDIA
In January I went to Brazil through Expedia, being there, I had to change my flight, they did not want to change it, they forced me to buy another one, which I did, for which they gave me a credit, wanting to change my credit, Bayron who He attended me and informed me that to use my credit I had to travel from Brazil since I am Dominican and my trip began in Santo Domingo, the country to which I returned, after buying the other ticket and they gave me the supposed credit (fraud), when In the end I was another deceived by this platform, I have the screenshot of my conversation so that anyone who doubts can ask me for it.
10/12/22
I thank the staff of Spain for having answered me, but I did not buy my round ticket to Brazil in January to Spain or the United States, I bought it from the application that I still have on my cell phone, through that same application when I wanted to change the ticket did not allow me even using the chat, and through the same application I bought another ticket to return to Santo Domingo, it is in that application where I supposedly had my credit, and it is in the same application through which I bought the ticket before yesterday and what happened when I bought my ticket the day before yesterday or that the application made me believe (fraud) that the credit would be applied and in the end it charged me the total of my card without offering any message that the credit could not be used (fraud) when I contacted the chat Bayron made a lot of effort to deceive me in various ways (fraud) one of them telling me that the credit had been applied to the return ticket (fraud) when he saw that I would not let myself be manipulated by him He said that to use that credit he had to board from Brazil (fraud) today they answer me from Spain and despite the fact that I have done everything through the application, it gives me a phone number and guides me to continue wasting time calling the United States (fraud) it appears everyone except the one who must solve (fraud), if I had realized that the credit was not going to be applied I would not buy this last ticket for this application (fraud) but it made me believe all the time that the credit would be applied until My card was charged for the entire trip (fraud).
It seems that Expedia US is not aware of the cases that correspond to it and Spain cannot communicate with them, because when the problem is in Spain, Expedia US responds, when the problem is in Expedia US, Spain responds (fraud) they only respond , I said of course, They recognize that you are or were their client, they quickly get rid of the problem, they throw it at the other and they create another problem for you that they know beforehand that they are dead ends, to spend more time in an unproductive way.
Very bad service from Expedia and Mex Rent a Car they denied me the delivery of the car for not carrying documents that Expedia did not indicate and they have not reimbursed me for what I paid or delivered the car I rented, far from giving a good service they only give problems and They make your trip sour… Be careful and don't use their service. Besides, the Mex Rent a Car staff in Puerto Vallarta are despots and arrogant.
I don't know, but I always find better offers on other sites. 🤔
Whoa, whoa! It seems that someone likes to complicate their life by searching other pages. I prefer to stay here, where I find the best deals without wasting time. But to each their own tastes, right? 😉
WITHHOLDING MONEY WITHOUT SERVICE
Yesterday I am going to pay, the total price of a trip reservation, a hotel plus planes and the payment gateway, makes a partial charge to my account, only the plane tickets, without EXPEDIA, giving me a reservation number, or itinerary, necessary for any claim or follow-up, nothing appears either in my platform user, nor under my email, so I have a charge for some planes without a hotel, and when I go back today to hire only the hotel, although I don't It is what I wanted, the price has risen €656, a 27%.
Impossible, to talk to them if you don't have that little number that they have never given me despite having my money.
a horror
It is a horror. We are very sorry.
Expedia has saved me from spending a lot of money on my trips! Totally reliable! 💯💪🏼✈️
I don't understand how anyone can trust a platform like Expedia. I have had bad experiences and their customer service leaves a lot to be desired. I prefer to look for more reliable and safe alternatives for my trips.
Wow! I love Expedia, but it always scares me a little. Does anyone else feel this way?
Hola. Primera vez que he usado expedia y será la última. Nada de lo que dicen es cierto. Es una organización a evitar si se quiere evitar problemas.
Estamos de acuerdo contigo Eduard
I love Expedia, I always find the best deals for my trips! Super reliable and economical! 💸💼✈️
I don't know what Expedia you're using, but I never find the deals they promise. I always end up paying more than I should. It doesn't seem as reliable or economical as you say. 🤷♂️👎
Expedia is my salvation for finding cheap flights! I've never had problems with them.
No contratéis nunca con Expedia si viajáis por trabajo y necesitáis factura. No te la envían y ahora me toca hacerme cargo de los gastos generados por esos importes no declarados. Tienen política de no hacer factura y los autónomos como yo las necesitamos. 1300€ de gastos que no voy a poder declarar por contratar con esta gentuza. Esto es importante compartirlo para que a nadie mas le pase, por eso voy a publicarlo hasta en el banco del jardin, para que todo el mundo se entere
Fecha de la experiencia: 08 de septiembre de 2023
Waaaao, es increíble que una empresa estadounidense engañe tantas personas y no se toman medidas. Acabo de ser timado yo, no lo puedo creer, igual que tantos otros, la reserva no se concluyó porque aparecía error en el sistema, más luego pudimos notar que habían aplicado un descuento en el banco a favor de la linea, Cuando llamamos a la aerolínea Spirit, alegan que Expedia canceló pero no reverso el dinero y que son ellos los que tienen que hacerlo. El banco manda a la aerolínea, la aerolínea a expedía, expedía pide un número que nunca dio, ya que nunca envió itinerario no nada. UN ROBO