Agoda is one of the accommodation booking platform world's most popular. Yes ok agoda offers a wide range of quality accommodation around the world, sometimes it may be necessary to cancel a reservation.
Whether there's a change of plans, an emergency, or you simply decide you no longer want to stay at your Agoda-booked accommodation, the cancellation process is simple and straightforward.
In this guide, we will teach you how to cancel a reservation on Agoda without any problem.
How to cancel a hotel reservation on Agoda
agoda.com is a trusted booking site.
But it's important to be aware of the website's or app's cancellation policy before you book, so you're not surprised with charges if you decide to cancel later.
In this guide, we will see how to cancel an Agoda reservation.
I'll demonstrate how to cancel a reservation from start to finish, explain what Agoda's cancellation policy entails, how free cancellations work, the rules regarding non-refundable reservations, and how the EasyCancel feature works.
*agoda.com offers a wide selection of hotel rooms at great discounts. To see today's deals on hotels in any destination, Click here.
How to cancel a reservation on Agoda
First, sign in to your agoda account.
Next, click on your account name in the top right corner of the home page and select "My Bookings" from the dropdown menu. You can also get here by clicking "Manage My Booking" in your booking confirmation email.
On the My Reservations page, your reservations are organized by Upcoming, Completed, and Cancelled. Find and select the reservation you want to cancel in "Upcoming".
You can cancel at the top or in the "Reservation conditions" section at the bottom.
top of the reserve
bottom of reserve
After clicking “Cancel Reservation”, you will see this pop-up window appear.
Select a reason for cancellation from the dropdown menu options, then click "Proceed with cancellation."
Click “Cancel this reservation” on the next page.
You will see a message that says: "Your reservation has been successfully cancelled."
Expect a confirmation email to arrive in 10 minutes. It will look like this.
*To see today's offers on hotels in your destination, Click here.
What is Agoda's cancellation policy?
In agoda.com, hosts choose their cancellation policy from several options.
To find the cancellation policy for a reservation, go to your My Reservations page. Select the reservation that interests you and scroll to the "Reservation conditions" section, until you see the cancellation deadline. The “cancel by” date is the last date you can cancel without incurring cancellation fees.
If you cancel a reservation after the "cancel by" date passes, you will be charged a "minimum cancellation fee" equal to the cost of your first night's stay, but may be higher depending on your host's policy. You will also be charged this fee if you do not show up for the reservation (no-show).
agoda.com does not charge processing fees for cancellations.
How free cancellation works
You can see the free cancellation listings on the search results page.
Reservations with free cancellation can be canceled free of charge before the "cancel before" date. This date will vary depending on your host's policy. You'll find it in the room selection section of a listing (shown here).
To find the cancellation policy for one of your existing reservations, select the reservation from your account and scroll down to the "Reservation Conditions" section.
In this screenshot, I can cancel my reservation without penalty until October 1 at 11:59 p.m. If I cancel after October 2, I will be charged a cancellation fee.
*To see today's offers on hotels in your destination, Click here.
How to cancel a non-refundable reservation
If you cancel a non-refundable reservation, you will incur cancellation fees (amount indicated in your host's policy). It's unlikely that you'll be able to get a refund for a canceled non-refundable booking, but you can try contacting Agoda if you think your case warrants it.
An Agoda agent will assess the circumstances of the cancellation and may grant you a full or partial refund if deemed justified. Refunds are issued to the payment method you used to make the reservation (card or PayPal) or in the form of AgodaCash.
To request a refund for a non-refundable reservation:
- Call Agoda customer service +44 (0)20 3027 7900either
- Send an email to Agoda customer service at the address customer service page
You may be asked for relevant information during the call or email, such as
- Your name
- Name of the property you booked with
- Reservation dates
- Reservation ID (found in your reservation confirmation email)
- Last four digits of the card with which you made the reservation
What is EasyCancel?
Reservations with EasyCancel can be canceled free of charge up to 24 hours before the arrival time.
However, if you cancel a reservation with EasyCancel after those 24 hours have elapsed, the cancellation fees indicated in your host's policy will apply. Hosts decide whether to enable EasyCancel for their listings. Less than half of the ads agoda.com offer it.
To find out if an ad offers EasyCancel, look for this badge.
Helpful tips!
- Agoda completes the refund process within 10 days of initiating a cancellation.
- Your bank may take 30 days, or until the next billing cycle, to process the refund.
- if you spent AgodaCash on a canceled refundable reservation, it will be refunded.
- For help on how to change the dates of an existing reservation, use this guide.
*To see today's offers on hotels in any destination, Click here.
Conclusion
We hope this guide has been useful to you.
I have demonstrated how to cancel a reservation made on agoda.com From start to finish, he explained what Agoda's cancellation policy entails, how free cancellations work, the rules regarding non-refundable reservations, and how the EasyCancel feature works.
To learn more about Agoda, explore our other guides below.
Enjoy your trips!
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¡Gracias por el artículo! ¿Alguien ha tenido problemas para cancelar una reserva en Agoda?
¡Vaya lío! ¿Alguien más ha tenido problemas para cancelar una reserva en Agoda?
Sí, yo también he tenido problemas para cancelar una reserva en Agoda. Su servicio al cliente es decepcionante. ¡Definitivamente buscaré otras opciones en el futuro!
La opción de cancelación gratuita en Agoda es un alivio para los viajeros indecisos. ¡Gracias por compartir!